Business Category Archives

I've always been a very strong advocate of charging for services that we give to people, but as part of our new monitoring roll-out I am now adding a free service to our set of services. From now on we are offering alert only monitoring of a single server and your internet connection to everyone. Wh[...]

We have begun the roll-out process for our new monitoring platform this week, which is great news for all of our clients. With this new system we will be offering free basic monitoring for our clients Internet and Servers. The basic monitoring will simply include is it up monitoring and alerting, wi[...]

My good friends over at Calyptix Security have posted a new press release regarding their expansion of their Sales and Channel Team wtih three new additions. The major goal is for them to expand their channel success and continue to build their brand recognition. This comes at a great time as SMB Na[...]

There are a bunch of things going on in the background with my company and this blog right now, so expect to see a bunch of changes appear here in the very near future. I’ll probably not be blogging until everything has been finished, so I wanted to make sure I took a moment to let everyone know t[...]

A lot of companies sell a lot of different products. But very few companies advocate any of the products that they sell. There is a small, but very noticeable difference between the act of selling and the act of advocating a product. The question then stands, what makes you an advocate of a product [...]

I’m currently in the early stages of talks with another company about some cross collaboration and it just so happens that we are both users of the PSA from Autotask. I’m curious if there is anyone out there that has used Autotask between two companies to pass ticket assignments back and forth a[...]

Author’s Note: I am currently a MSP Partner with Calyptix Security, and have been selling their product for about a year now. I am exceedingly happy with my decision to work with Calyptix, and for the sake of transparency thought I should make this point clear to readers that are new to my blog, s[...]

In an attempt to further streamline my workflow process and reduce another burdensome place to have to continually check for communications, I’ve update my voicemail message on my cell phone to ask people to not leave me a message. Obviously I’m taking after the ideas put forth in a blog post by[...]

My long trusty Dell Dimension 9100 started overheating last week due to a power supply fan failure. This machine has been extremely faithful to me and for being a first generation dual core system, I can’t complain about my experiences with the box at all. I ordered a PC Power and Cooling unit to [...]

About a month or so ago I went through some issues trying to get my Comcast bill reduced to match an offer that was posted on their website. After not quite getting anywhere with the people on the other end of the phone I took some clues from Consumerist.com and performed an EECB. Surprisingly enoug[...]