Foundations of Technology

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Archive for the ‘Marketing’ Category

Comcast Customer Service Improvements

Scott Cover - July 18th, 2008 |

About a month or so ago I went through some issues trying to get my Comcast bill reduced to match an offer that was posted on their website. After not quite getting anywhere with the people on the other end of the phone I took some clues from Consumerist.com and performed an EECB. Surprisingly enough [...]

The Name Change

Scott Cover - May 14th, 2008 |

Since almost the day we started my consulting company I’ve been wanting to change the name as I haven’t truly been happy with it. Personally I am enamored with the idea of running a company with a name like Architel or Everon, and want to change my name to something similar.
I believe we may have [...]

Same Service – Different Prices

Scott Cover - April 9th, 2008 |

I have two hosting companies I deal with on a regular basis. The first of course being HostMySite.com, while the other is the big player over at Rackspace. For the most part, both companies offer dedicated managed servers running Windows or Red Hat, with 24×7 Support and quality networks and top notch people. Really the [...]

SMB Nation – Day 2

Scott Cover - March 31st, 2008 |

Day Two at the SMB Nation conference started a little slow, as I think a lot of people had lots of fun the previous night. Between the happy hour and the dinner that many of us partook in, we were all feeling a little rough that morning. But once things got going it was another [...]

SMB Nation – Day 1

Scott Cover - March 29th, 2008 |

This weekend I’m up in Northern New Jersey attending the SMB Nation East conference, spending a lot of time talking to companies and other consultants. Lots of talking, lots of looking and listening to sales spiels for software and new service solutions. The big topics of the seminar seem to be Microsoft’s Response Point, which [...]