Technology Category Archives

I've always been a very strong advocate of charging for services that we give to people, but as part of our new monitoring roll-out I am now adding a free service to our set of services. From now on we are offering alert only monitoring of a single server and your internet connection to everyone. Wh[...]

We have begun the roll-out process for our new monitoring platform this week, which is great news for all of our clients. With this new system we will be offering free basic monitoring for our clients Internet and Servers. The basic monitoring will simply include is it up monitoring and alerting, wi[...]

It may be Friday, but I'm still working to recover from my trip to SMB Nation in Seattle last weekend. Great event, with lots of excellent content, lots of great vendors and plenty of good times. We all enjoyed ourselves, it was nice to finally meet some of the non-Ben's from Calyptix, and plenty of[...]

I'm looking to run a little Virus Fight Club, but I want to expand the test set and use exclusively UTM firewalls for my test. I'm looking for two things, people that can provide malware samples and people that can run tests on various firewalls for me. Currently I have the following UTMs covered[...]

I’m currently in the early stages of talks with another company about some cross collaboration and it just so happens that we are both users of the PSA from Autotask. I’m curious if there is anyone out there that has used Autotask between two companies to pass ticket assignments back and forth a[...]

Author’s Note: I am currently a MSP Partner with Calyptix Security, and have been selling their product for about a year now. I am exceedingly happy with my decision to work with Calyptix, and for the sake of transparency thought I should make this point clear to readers that are new to my blog, s[...]

My long trusty Dell Dimension 9100 started overheating last week due to a power supply fan failure. This machine has been extremely faithful to me and for being a first generation dual core system, I can’t complain about my experiences with the box at all. I ordered a PC Power and Cooling unit to [...]

I’m currently working on some very unscientific tests of various UTM Firewall features, and came across an interesting observation regarding SonicWALL’s Gateway Anti-virus feature. It is very dependent on having the box for “Restrict Transfer of packed executable files” being checked to be e[...]

I work hard. I work a lot. Typically when I have some down time I don’t spend much time, if any, working on my own personal life, and trimming fat or streamlining my processes at home. I do enough of that on a daily basis with my business that I typically spend a lot of time chilling and watching [...]

I have long been a proponent of removing tape as a primary backup medium, with the exception of long term offsite archival storage, and this week has clearly reminded me why I no longer recommend tape backups for my clients. The scenario that has reminded me why is as follows: 13 DLT-IV tapes [...]